Payment of Utility Bills:
CUSTOMER WARNING: THERE IS AN ON-LINE BILL PAY WEBSITE THAT APPEARS TO BE AFFILIATED WITH THE TOWN OF STANTONSBURG, BUT IT IS NOT. DOXO.COM IS A THIRD-PARTY WEBSITE THAT ALLOWS PEOPLE TO PAY THEIR ELECTRIC BILLS VIA THEIR SITE. HOWEVER, DOXO.COM MAY CHARGE THE CUSTOMER EXTRA FEES, AND THE TOWN OF STANTONSBURG CANNOT CONTROL WHEN WE WILL RECEIVE THE CUSTOMER’S PAYMENT FROM DOXO.COM, POSSIBLY RESULTING IN A LATE PAYMENT FROM THE CUSTOMER OR EVEN DISCONNECTION DUE TO NON-PAYMENT.
Utility payments can be sent to the Town of Stantonsburg at:
Town of Stantonsburg
PO Box 10
Stantonsburg, NC 27883
If you would like, you may come by Town Hall during working hours to pay your bill in person or place your payment in our drop box in the front of Town Hall after hours.
Payment of Utility Bills is due by 5:00 p.m. on 1st of every month. You have until the 10th of the month before it to be considered delinquent. You may also put your payment in our drop box located in front of Town Hall after 5:00 p.m. on the 10th and your payment will be considered on time as long as its in our drop box before we open on the next business day.
IF YOU NEED TO REQUEST AN EXTENSION, YOU MUST DO SO BEFORE THE MONTHLY TOWN COUNCIL MEETING!! BEGINNING JUNE 1, 2018 THERE WILL BE AN EXTENSION FEE OF $25.00 PLUS THE $10.00 LATE FEE TO ANYONE WHO IS GRANTED AN EXTENSION. THE TOWN COUNCIL GRANTS THE EXTENSIIONS, THE OFFICE STAFF CAN NOT GRANT EXTENSIONS.
After the 10th of the month, all utility accounts still showing a balance will have a penalty added to their bill. This late penalty is $10.00. (Please note the Town does not accept partial payments).
ALL ACCOUNTS WITH A BALANCE AFTER THE 10TH IS SUBJECT TO CUT OFF ANYTIME AFTER THE 12TH WITHOUT FURTHER NOTICE
.If your bill is not paid in full and a balance of $20 or less is remaining it will be added to your next bill plus a $10 penalty. If the remaining balance is more than $20 you will be subject to cut off without further notice.
Once the cut-off list goes out of the office, those listed on the list are automatically charged a $35.00 reconnect fee regardless if utilities have yet been cut off. You will also be required to raise your deposit to the max amount of $400.00.